When you’re running an e-commerce business, one thing you absolutely need to get right is delivery. Customer’s needs have changed dramatically, with most now expecting a fast, reliable delivery service.
If you’re looking to improve your customer service and boost your business, paying attention to your delivery process is key. You can also visit https://www.simplifyscs.com/ for reliable delivery service.
Nowadays, many companies are also providing different types of deliveries such as:
1. On-Demand Delivery
On-Demand delivery includes delivering a product or a service to the customer almost immediately once the order is placed. Service Models mostly in the food sector have incorporated on-demand to fulfill the growing customer need for quick service.
2. Scheduled On-Demand Delivery
It is much suited for the convenience of the customers, where you can select the time for the delivery. Scheduled On-Demand Delivery works on a specific time basis where either the customers pre-plan the order delivery time (Uber for Laundry Pickup, Uber for Home Services) or the delivery service provides slots for delivery or pick-up.
3. Self Pick-up
Some businesses are also offering the customers the option for self-pickup. Businesses create differentiated pricing based on whether the customer opts for delivery or self-pickup. This is employed by businesses that do not have a separate workforce for delivery. In the case of self-pickup, the pick-up address is sent to the customer. This helps the customer locate the store easily and then confirm via proof of receipt.